We accept return items in case of product defection. Retun merchandise must be in good condition as received and the return shipping must be paid in advance by customers.
We do not accept retun items in case of customers lack required skill to build our products. However, we do provide as musch information as we could to help you build our products.
If you are ordering a paint service, please understand that the finished products will slightly be different from the pictures. This because each product will be painted by hand.
Painting is a work of art which will resulted in variation of comments. This is why we do not accept return items in case of painted figure does not meet your expectation. However, we promise that every kit will be painted by our professional artist who was crowned as many champion titles.
If you are going to return item, please contact us first. Our staff might ask a few questions inorder to improve our product and service in the future.
We do not take responsibility to damages causing by inapproapriate use of our products. Our responsibility as a seller is limited only to remove a dangerous items from our website.
We do not intend to violate any copyright material using on our website. If you think that our listing of products, images or text belong to you or your company, please feel free to contact us.